Complaint
Posted 11/24/2020
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1 Review
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0 Question
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0 Answer
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Trustlinker since 11/24/20
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SUN CITY, CA
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Still waiting for my repair
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I was referred to this company by American Home Shield. Friday, 11/27/20 will be the 4th time a technician will be coming to repair my washing machine. Every time they come out they say the washer is fixed. When they leave, and I want to use the w... Read More »
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Complaint
Posted 10/13/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 10/13/20
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LAKE ELSINORE, CA
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BAD WORK, BAD DIAGNOSIS
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the absolute worst company to have come fix your appliance, they have no clue how to diagnose anything and get it right, our dryer has been out for a month now waiting on parts and techs that dont know what there doing.. first guy said our dryer c... Read More »
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Complaint
Posted 3/21/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 03/21/20
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TEMECULA, CA
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Shabby Company
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A dishonest company? waiting almost a month to repair a fridge. 3 visits, and 1 no-show, still no fridge. Waiting for the 4th guy to come out with parts that the 2nd guy did not install. Almost a comedy show but it's happening to me so no fun at a... Read More »
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Complaint
Posted 2/29/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/29/20
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BANNING, CA
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Service to repair a washer machine
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Hi,
On 1/12/2020 your company sent a technician to check our washer machine.
After they called me from the security guard to let the technician in, I waited for about 15 mins so I went and check outside and the car was parked in my front door, so... Read More »
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Complaint
Posted 1/30/2020
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 01/30/20
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WILDOMAR, CA
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Still Waiting for my repair!!!!
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I requested microwave and oven repair through American Home Shield (my home warranty company). They sent out Accord Appliance on January 7, 2020. Repairman stated he needed to order parts for both items. He would be back in 7 to 10 days. I called... Read More »
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Review
Posted 6/19/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 06/19/19
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POTWIN, KS
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INACTIVE CONTRACTORS LICENSE ALERT 🚨
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Accord Appliance has been operating there business with a Inactive Contractors license since MAY 1st 2019. If you have fell victim to them than please contact the California Contractors Licensing Board to report them. It is illegal for work to be... Read More »
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Complaint
Posted 2/18/2019
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 02/18/19
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CARLSBAD, CA
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Complaint
Posted 8/2/2017
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 08/02/17
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FALLBROOK, CA
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Untrustworthy
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Accord Appliance Service, Inc serviced my stove on 27 June 2017 (work order # 609423765). They fixed the issue which I am grateful for. What I am upset about is the fact that their employee received a payment of $80.00 the service fee was $75.00 m... Read More »
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Complaint
Posted 4/5/2016
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1 Review
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0 Question
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0 Profile View
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0 Answer
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Trustlinker since 04/05/16
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CORONA, CA
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UNETHICAL AND UNPROFESSIONAL
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Unethical, unreliable, unprofessional, untruthful practices. DO NOT ALLOW THIS COMPANY OR STAFF INTO YOUR HOME. They were assigned to look at my refrigerator through my warranty company. They did not show up for the first appointment and tried to... Read More »
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Complaint
Posted 1/24/2013
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1 Review
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0 Question
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43 Profile Views
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0 Answer
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Trustlinker since 01/24/13
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Review
Posted 1/9/2012
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4 Reviews
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0 Question
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245 Profile Views
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0 Answer
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Trustlinker since 01/09/12
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Complaint
Posted 12/25/2011
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1 Review
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0 Question
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132 Profile Views
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0 Answer
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Trustlinker since 12/24/11
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Incapable of adequate customer service
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I too have had very poor customer service with accord appliance however; one must realize that it starts with the owner/employer. If the employer does not require satisfactory customer service from its employees, why would one expect their employe... Read More »
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Terrible Service
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This has to be one of the worst appliance repair companies I have ever had to deal with!! This was the company that my home warranty service said I needed to use, to fix my Wolfe ovens. Funny, they are not even a Wolf Authorized Repair Company. To... Read More »
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Business's response - by Accord Applianceon 12/20/2011
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Hello. My name is Natasha and I am the office manager here at accord appliance. I am very sorry for any inconvenience that this has caused you and that you are not satisfied with the service. We do service Wolf appliance brand but, we are not "aut... Read More »
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Complaint
Posted 11/3/2011
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1 Review
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0 Question
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132 Profile Views
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0 Answer
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Trustlinker since 11/03/11
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Riverside, CA
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Review 11/3/2011
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Worst repair ever. I hope no one has to go through what I did it took them 3 weeks to fix my washer. The 2nd appointment they had they didn't even bother to show up I called to find out why and low and behold the technician didn't have the right p... Read More »
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Review 9/13/2011
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Absolutely do NOT use Accord Appliance out of Temecula, CA. Need an example of the most poor service in history??? Would not put it past them scamming the AHS people either. Claim was opened on my Frigidaire Refrigerator on Aug. 28, 2011. Received... Read More »
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Business's response - by Accord Applianceon 9/14/2011
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Hello Katrina,
We try our best to have calls complete at the first date of service. If parts are needed generally it will take 3 - 5 business days to return with part in hand and install. In this instance, unfortunately parts were back ordered... Read More »
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Review 7/27/2011
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I opened a claim with my Warranty company to fix the washing machine on 6/28/2011. They hired Accord to test and fix the appliance. Since then (7/27) I had to deal with rude customer service, delay in ordered parts delivery, missed appointments on... Read More »
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Business's response - by Accord Applianceon 7/28/2011
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Hello M F.,
My name is Charles with Accord Appliance. I am the office manager and I would like to begin with an apology for the inconvenience you experienced with the appointment time and service thus far. It has been my focus to try and rehab... Read More »
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Complaint
Posted 3/11/2011
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1 Review
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0 Question
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157 Profile Views
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0 Answer
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Trustlinker since 03/11/11
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Review 3/11/2011
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Had a drain problem. Repair man refused to fix it unless I added $120 to the insurance deductable. I looked up issue online and fixed it myself (sock was stuck in filter) in less than 10 minutes. He wanted $200 to remove a sock from a water filter... Read More »
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Review
Posted 2/10/2011
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1 Review
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0 Question
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141 Profile Views
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0 Answer
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Trustlinker since 02/10/11
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Review 2/10/2011
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Accord was pretty good, they got my 13 year old microwave working again. I was very pleased with the service, and I recommend as a primary vendor for anyone in need of assistance. Read More »
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Review
Posted 1/20/2011
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1 Review
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0 Question
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137 Profile Views
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0 Answer
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Trustlinker since 01/20/11
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Review 1/20/2011
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This company (Accord Appliance Repair) is awful!!!!! They came out to look at my refrigerator under GE warranty. They say the part was the motherboard. Every week, I call them for status. After a month, finally I had it, call GE consumer affair, t... Read More »
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Review
Posted 1/9/2011
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1 Review
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0 Question
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177 Profile Views
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0 Answer
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Trustlinker since 01/09/11
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