Karen J.'s review of Discountmugs.com

Discountmugs.com

         
Customer Reviews & Ratings
Complaint Posted 5/4/2020
. 1
. 0
Took Two Orders and Some Horrible Customer Service to Get the Order Right
The first order I received had not gone through the curing process and the imprint washed off all of the glasses, both in the dishwasher and when washed by hand. I had to contact customer service a total of six times to find out they were going to remake my order for free, which they did. The second order I received was fine, but the poor customer service will likely cause me to never order from this place again. One time when I called, after being hung up on twice already that day, a woman answered accidentally and I was treated to her cursing at her kids at the top of her lungs. Not good, discountmugs.com. Not good.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Monday - Friday 8:00am - 11:00pm
Saturdays 9:00am - 6:00pm EST Live chat services 7 days a week
Phone   (800) 569-1980 Address   12610 NW 115 Avenue
Medley, FL 33178
Website   http://www.discountmugs.com Email   nimet@discountmugs.com
Contact   Amin Rahman-Ramjee Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.