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Terrible scheduling / customer service.
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It's obvious that they think they are the only game in town for service OR they are poorly staffed. They schedule 2-3 weeks out and have cancelled our service at our business AND residence only to bump us out another 2-3 weeks. Is it really so har... Read More »
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Business's response - on 1/19/2014
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Unfortunately we worked hard to incorporate to your schedule. We are more than happy to get you in immediately.
Read More »
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Customer Service
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We purchased our system 2 years ago. Although we are happy with the system itself, the customer service is terrible. Twice we have needed repair and getting a technician to look at it is close to impossible. It is very frustrating! Our drinking wa... Read More »
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Business's response - on 1/19/2014
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We are more than happy to help. We have no record of your calls. Read More »
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Review
Posted 11/7/2011
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1 Review
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0 Question
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44 Profile Views
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0 Answer
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Trustlinker since 11/07/11
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Review 11/7/2011
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My in laws bought a water system from Puretech about a year ago, and they recommended us to purchase a system. We bought a system on July of this year, and I can assure you that we are very pleased with our decision. The system works great, I reco... Read More »
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Review
Posted 9/29/2011
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1 Review
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0 Question
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47 Profile Views
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0 Answer
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Trustlinker since 09/29/11
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Review 9/29/2011
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I recently purchased a reverse osmosis system from Puretech Water Systems and I am more than satisfied. In my opinion their customer service was great and they called to verify that the installation was to our 100% satisfaction. Read More »
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Review 7/7/2011
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This company is a Big Joke Do Not Deal with these people They called me to offer a Free Estimate for a water Test in my home, If I would allow them to come in to my home to do a demonstration They would give me a $25.00 Gift Card. Well the Guy sho... Read More »
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Business's response - on 1/19/2014
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Wrong Company and allegations. We do not offer $25 gift certificate. This is a false claim. Read More »
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Review 5/4/2009
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Recently, a supposedly college student came to my door to ask if he could test our water and basically sell me a water treatment system. Everything seemed okay until his boss SAAID came to the door and pretty much barged in introducing himself as... Read More »
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Business's response - on 1/19/2014
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Wrong claim and feedback. We do not have Ssaid and we do not give BBQ and pots and we do not have
any students in your area. Read More »
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Review
Posted 3/21/2009
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1 Review
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0 Question
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83 Profile Views
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0 Answer
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Trustlinker since 03/21/09
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Greenville, SC
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Review 3/21/2009
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Unfavorable Review against PURETECH Water Treatment Systems.
Their customer service has no response or it is very slow respond. After initial installation in 2007, I called customer service and left messages on their voice answering machine bu... Read More »
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