Review
Posted 8/27/2012
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1 Review
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0 Question
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108 Profile Views
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0 Answer
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Trustlinker since 08/27/12
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Go VOIP
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I had a landline for many years and was happy to see that switching to VOIP didn't mean giving up the quality of service I had, which worried me. We have a few numbers with Phone Power. Some regular and some virtual so that they are local for fami... Read More »
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Review
Posted 5/8/2012
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1 Review
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0 Question
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122 Profile Views
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0 Answer
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Trustlinker since 05/08/12
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Easy
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It was easy enough to set up. Maybe someone not familiar with basic technology such as elderly people might need some assistance, but other than that it really wasn't hard. I've talked to their tech support with some questions and they are pretty... Read More »
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Complaint
Posted 5/2/2012
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1 Review
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0 Question
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129 Profile Views
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0 Answer
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Trustlinker since 05/02/12
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Absolutely no customer service
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On 5/2/2012 my Power Phone VoIP phone would receive calls, but the voice was so distorted that you could not have a conversation. Using my cell phone I attempted to call the customer service number ALL DAY and NEVER managed to get through, either... Read More »
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Review
Posted 4/29/2012
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1 Review
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0 Question
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149 Profile Views
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0 Answer
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Trustlinker since 04/29/12
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Recommend
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I shopped around quite a bit before choosing them and they are very well priced. It works great! If for some reason someone else didn't have the same experience I did, they do offer a full refund so its pretty risk free. I recommend them a lot. Read More »
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Review
Posted 11/17/2011
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1 Review
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0 Question
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167 Profile Views
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0 Answer
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Trustlinker since 11/17/11
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Review 11/17/2011
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Overall I have had a good experience with them. Number took a couple days longer to transfer than anticipated, but old service remained intact until day of transfer, which went smoothly with no downtime. Price is fair, cust service is polite, and... Read More »
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Review
Posted 10/9/2011
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1 Review
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0 Question
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184 Profile Views
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0 Answer
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Trustlinker since 10/09/11
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Review 10/9/2011
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Phone Power has been a great company. After years with them we are still happy. They gave us a very fair renewal price, which doesn't happen with some of our other services. The phone service has worked great and it was really easy to set up and m... Read More »
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Review
Posted 9/3/2011
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1 Review
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0 Question
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211 Profile Views
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0 Answer
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Trustlinker since 09/03/11
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Review 9/3/2011
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Great customer service. I've had them for years now. As happens with technology, my hardware started to get old and act up a little, but they replaced it right away and for free. It beats having to go buy hardware with only a limited warranty. Read More »
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Review
Posted 7/28/2011
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1 Review
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0 Question
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209 Profile Views
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0 Answer
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Trustlinker since 07/28/11
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Review 7/28/2011
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I purchased a Phone Power combo pack from Amazon around eight months ago and have been a happy camper since. I'm free of the price hikes and horrible customer service I left at Vonage. This is the way to go for cheaper home service thats still rel... Read More »
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Review
Posted 7/4/2011
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1 Review
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0 Question
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167 Profile Views
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0 Answer
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Trustlinker since 07/04/11
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Review 7/4/2011
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Had the service for a little over a year now and you really can’t beat it with anything else. Most recently I was impressed with how on top of things they were when my card was declined due to the one I had placed on file back when I ordered being... Read More »
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Review
Posted 6/13/2011
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1 Review
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0 Question
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205 Profile Views
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0 Answer
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Trustlinker since 06/13/11
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Review
Posted 5/30/2011
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1 Review
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0 Question
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214 Profile Views
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0 Answer
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Trustlinker since 05/30/11
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Review 5/30/2011
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Phone Power has the best tech support period. These guys know their stuff and will go above and beyond to help you. I have them in two locations. My home line has worked well for years so I put them at my business location too. I needed some help... Read More »
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Complaint
Posted 4/29/2011
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1 Review
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0 Question
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185 Profile Views
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0 Answer
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Trustlinker since 04/29/11
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Olympia, WA
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Review 4/29/2011
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I have been with the company 2+ yrs. The first 2 yrs went well except for needing to reboot their router every week or so. In the past week we have had major problems. Calls have not been getting through and on occasion they have gone to VM withou... Read More »
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Complaint
Posted 4/16/2011
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1 Review
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0 Question
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164 Profile Views
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0 Answer
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Trustlinker since 04/16/11
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Review 4/16/2011
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I canceled there service after a year they asked for there box back I sent it then I was contacted they said it was the wrong power cord I owed them 6-7 dollars or the correct cord I sent the correct cord back to them cost 5.50 for shipping next t... Read More »
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Review
Posted 4/3/2011
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1 Review
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0 Question
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158 Profile Views
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0 Answer
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Trustlinker since 04/03/11
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Review 4/3/2011
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I’ve never had any problems with Phone Power. They send you an email with your plan listed on it when you sign up so I don’t know how one of the previous posters could state they put her on a different one. You would have the proof in your inbox.... Read More »
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Complaint
Posted 3/23/2011
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1 Review
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0 Question
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173 Profile Views
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0 Answer
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Trustlinker since 03/23/11
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Review 3/23/2011
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When I tried to contact Power phone TECHs I waited on line for 3 hours while being informed I would be connected with someone in ONE minute for over 2 hours. I got lucky once after only 45 minutes one day and a TECH answered the phone. I had been... Read More »
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Review
Posted 3/20/2011
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1 Review
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0 Question
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187 Profile Views
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0 Answer
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Trustlinker since 03/20/11
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Review 3/20/2011
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Definitely the best phone provider I’ve had and I’ve had a few in recent years. Cust service is upfront with service details. Service is steady. Pretty simple really...its just a good company to go with in my opinion. Read More »
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Review
Posted 2/25/2011
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1 Review
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0 Question
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197 Profile Views
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0 Answer
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Trustlinker since 02/25/11
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Review 2/25/2011
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Have had Phone Power for over a year, excellent service, called CS once and found good help. calls are clear, go thru in nanoseconds, voice mail is sharp and accurate, over all we are very satisfied. Adapter is working fine. recently have noticed... Read More »
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Review
Posted 12/18/2010
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1 Review
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0 Question
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191 Profile Views
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0 Answer
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Trustlinker since 12/18/10
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Review 12/18/2010
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I found them to be perfectly legitimate and helpful. I took the time to read the details of the plan I was signing up for and it listed all charges including taxes and fees right on the website. The sales rep was knowledgeable and gave me detailed... Read More »
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Complaint
Posted 10/28/2010
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1 Review
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0 Question
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261 Profile Views
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0 Answer
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Trustlinker since 10/28/10
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Review 10/28/2010
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Let me start by saying I wish I could give -5 stars to this company. Their tech support is an absolute joke and they will blame anything and everything possible to not take responsibility for their equipment and service not working properly.
O... Read More »
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Complaint
Posted 10/22/2010
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1 Review
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0 Question
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209 Profile Views
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0 Answer
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Trustlinker since 10/22/10
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Review 10/22/2010
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I was with Phone Power less than a month. My phone only worked for a day or two. When I called tech support, I either got very little help or no help. When they did not answer, I left a message on their web site. They did not respond. In my experi... Read More »
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