Jeff N.'s review of Tre Milano, LLC

Tre Milano, LLC

         
Customer Reviews & Ratings
Review Posted 4/4/2012
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Horrendous Customer Service
My wife ordered the Instyler. However, she passed away before receiving the product. I didn't know what the product was when it was received. I opened the box in which it was shipped. After seeing what it was, I called customer service about returning the product. After explaining the situation, I was told I could return it but would have to pay for the shipping & handling since I had opened the shipping container and pay to return. Even after explaining I had no idea what the product was, and was looking for information or shipping information, I still needed to pay for S&H and they would not make an exception even under these extraordinary circumstances. Supervisor said the same thing I feel this is ridiculous, and will continue to work to rectify this horrendous service.
 
 
 
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Additional Business Information
Hours   Phone   (800) 307-0078 Address   P.O. Box 10454
Van Nuys, CA 91410
Website   http://www.getinstyler.com Email   jennifer@calldvm.com
Contact   Jennifer Wrigley Other  
 
 
 
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