R A.'s review of Total Call International, Inc.

Total Call International, Inc.

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Customer Reviews & Ratings
Complaint Posted 8/25/2010
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Review 8/25/2010
My experience w/ total call international - specifically TALK international- has been extremely poor.

Every time I've used their cards the connection first doesn't go to the phone I was dialing, and then when it goes through it gets disconnected w/in 6 minutes.

Every time I re use the card to make my call again, a connection fee is replied= less $ & less minutes available.

So by the time I might get through (6 minutes at a time) most of my $ has been used up in reconnection fees.

When calling customer service to place a complaint and request that my card be credited, they tell me the process takes 24 hrs! That is a day too late!

This was true a year ago and it is still true today.(silly me, I gave them another chance)

Seriously - what kind of service is this???

Users of pre paid calling cards users usually call their families abroad on special occasions, on pre-set days and times.

I DO NOT RECOMMEND this company's cards to anyone expecting to talk to and hear their loved ones voice abroad on their special days !
If I could I'd give the ZERO stars.
 
 
 
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Additional Business Information
Hours   Phone   (562) 968-5420 Address   3605 Long Beach Blvd. Suite 201
Long Beach, CA 90807
Website   http://www.totalcallusa.com Email   lucys@opexld.com
Contact   Lucy Sung Other  
 
 
 
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