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BEWARE, DON'T CALL THEM FOR SERVICE !!!
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Beware of these people and never call them for service. They are very crooked who don’t value a customer and not fully skilled to handle the job or identify the cause. I had an issue with my garage door and called them for repair, the technician just looked at it and said it’s gonna cost 235$ to fix the issue. I didn’t ask any question, all I need was to fix my garage door, so I told him to go ahead. All he did was adjusted the cable to its normal position and told that he need to remove the sensor to fix the problem and he did it. The technician took less than 30 mins didn’t replace any parts or anything and said it’s all set. The garage door worked for few times and started doing the same thing again. So, I had a chat with the company, who are very careless in answering and don’t respect customers feelings. Now, they are saying it’s a different issue and they need to replace the whole unit which costs 785$ parts + labor. This is because, they don’t know how to fix my lift master garage opener.
They don’t say a single word about the 235$ they charged me for initial service i.e. no refund or adjusting the amount in the replacing the unit. I have ZERO trust on them to move forward with replacing the unit.
I strongly suggest not to encourage this company, who don’t know how to treat customers and doesn’t have any value for customers money nor understand their pain …🙏
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