Trojanowski's review of Secure Van Lines

Secure Van Lines

         
Customer Reviews & Ratings
Complaint Posted 10/10/2007
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Review 10/10/2007
We have made a mistake of chosing Fidelity Van Lines because we liked the sales person and they gave us the best price. This was a rookie mistake. First of all, the estimate that was given to us was doubled before our stuff was even loaded. We just found out that the estimated interstate deliver is 3-21 BUSINESS days not days. The actual packers were really nice and efficient. However, once our stuff departed it is almost impossible to get attention from the company. I just found out our things have not even left the warehouse and we have moved over 2 weeks ago. Fidelity has been unable to provide me wtih estimate for when our things will depart the LA warehouse. At this point I just hope some of our stuff arrives. This has been one of the most disappointing and stressful experiences with any service company to date. Please make sure you read the fine print before chosing this company.
 
 
 
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Additional Business Information
Hours   Phone   (888) 921-6683 Address   4936 Verdugo
Camarillo, CA 93012
Website   http://www.fidelityvanlines.com Email   jamie@fidelityvanlines.com
Contact   New Contact Other  
 
 
 
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