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Buyers Beware
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This company should not be in business. The repairman came to my house to fix my Viking cooktop. he looked at it and said he would have to order a part and ask for a $250.00 to pay for the part. He replaced the modular. My husband told him it was the burner not the modular and he said no you need this. He replaced the modular and now he asks for $450 and my husband paid him. When I went to start dinner the burner would not ignite. My husband called Reliable and was told that we needed another part and that would be $300. That's when my husband started questioning him and told him he has already paid $700 and it's not fixed. The man named Marcus hung upon him. So I called Marcus back and he said if you want your cooktop fixed you have to pay $300 for the part. I also told that we had looked at the modular they installed and it was not a Viking Modular and they could come back and get it or I can deliver it. I also told him to credit my card. He hung up on me. Do not use Reliable Appliance. My cooktop is not fixed
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