Patricia C.'s review of Pearls of Joy

Pearls of Joy

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Customer Reviews & Ratings
Complaint Posted 8/29/2023
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Pearls are ok but customer service is frankly lousy
I bought a bracelet last year and the clasp has never worked right. The string is also raggedy even though I have worn the bracelet maybe 5 times because it comes undone. They want me to pay for a restring AND perhaps a clasp (or it could be adjusted). The clasp looks nothing like the picture. I am not going to pay to ship back, then $75 for a restring, then who knows how much more for the clasp. I will not be buying anything from these folks again.
 
 
 
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Additional Business Information
Hours   Phone   (800) 451-1411 Address   2355 Westwood Blvd
Los Angeles, CA 90064
Website   http://www.pearlsofjoy.com Email  
Contact   Other  
 
 
 
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