Forrest M.'s review of My Favorite Cleaners

My Favorite Cleaners

         
Customer Reviews & Ratings
Review Posted 7/28/2009
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Review 7/28/2009
Gave me the wrong pants when I came to pick up my cleaning. I returned the pants and asked them to give me a call when my they found the lost pair. I checked in with them once a week for the next 3 months and they never found my pants; in fact the manager told me that it was my fault that they couldn't find my pants because I had removed the tag of the pants that were mistakenly given to me when I was trying them on. Finally I told them that enough time had passed and I would like to be reimbursed for my pants and they told me to fill out a claims form and provide them with the original purchase receipt for my pants. I filled out the form but I could not provide them with a receipt because the pants were over 2 years old. I mean who keeps a receipt for everything they have bought in the last 5 years? The manager now refuses to return my calls. I should have kept the wrong pants...At least I could have made it into a decent rag.
 
 
 
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Hours   Phone   (949) 854-2532 Address   6701 Quail Hill Parkway
Irvine, CA 92603
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