Markus P.'s review of Modern Bathroom

Modern Bathroom

         
Customer Reviews & Ratings
Review Posted 1/4/2010
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Review 1/4/2010
I ordered 2 vanities with 4 mirrors and 4 faucets. It was just ordered last week and it has already been shipped.

On my final bill it was noted that the faucets I ordered were out of stock and were replaced by an other model. This was done without my knowledge or consent.

Fair enough, so I write customer service and advise them that I would rather wait for my original choice. They gave me a return # and instructions as to how to return the unwanted faucets but was advise that the shipping cost back to them is on me. I wrote back to express my outrage and I should not have to pay a cent for their mistake.

I am awaiting their answer... I will post to let you know the outcome.


Now January 6th. Got a reply informing me that they will pay for shipping their way. So far so good.
 
 
 
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Additional Business Information
Hours   24/7 online Showroom in North Hollywood: Mon-Fri 9 am - 6 pm Sat-Sun 10 am - 5 pm Phone   (818) 432-1101 Address   7040 Lankershim Blvd
North Hollywood, CA 91605
Website   http://www.modernbathroom.com Email   marty@modernbathroom.com
Contact   Martin Symes Other  
 
 
 
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