Mindy W.'s review of LA Fitness

LA Fitness

         
Customer Reviews & Ratings
Complaint Posted 5/2/2011
. 2
. 0
Review 5/2/2011
TAKEN ADVANTAGE OF! DO NOT GO HERE! - LA FITNESS - HOUSTON, TX - Located off Richmond Ave

I have NEVER in my life dealt with the most deceitful and disrespectful group of "managers" in my life. I am OUT $550 because of personal trainer that lied to me about the contract I signed up for.

Don and J (personal trainer and personal trainer manager)are some of the most unprofessional people I have ever done business with. I was told I was signing up for a contract that included an initiation fee and purchased 6 personal training sessions. I paid $350 the day Don sold me the package. One week later, I get a phone call telling me that I am going to expect $204 deducted out of my checking account for the next YEAR. I was caught totally of guard and called back the individual to get the issues resolved. Since then, I have been going round and round with J (Javier) and other LA Fitness employees to get this issue resolved. When brought into the club to discuss this, I was basically told "Well, maybe you should have read the contract before you signed it." The trainer left out so many details when I signed up for the contract that I was and will still stand by the fact I was maliciously tricked and taken advantage of for him to get a sale.

One month later, I am still waiting on getting this resolved. I am a educated woman with a degree from a very large university - I can assure you signing that contract was not a mistake of mine. I was given false information and taken advantage off for being a 23 year old female.

I have never been so disappointed in a business! BEWARE OF CONTRACTS HERE! THEY WILL MISLEAD YOU INTO SOMETHING YOU DO NOT WANT THEN TURN IT AROUND AS IF IT WERE YOUR FAULT!
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (805) 289-9907 Address   1760 Victoria Avenue
Ventura, CA 93003
Website   http://www.lafitness.com/ Email   aylinm@lafitness.com
Contact   Aylin Medina Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.