Rodney H.'s review of High Tech Pet Products, Inc.

High Tech Pet Products, Inc.

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Customer Reviews & Ratings
Complaint Posted 1/13/2013
. 1
. 0
BAD Customer Service
This company on the surface seems like a great business, and I don't understand all the good reviews. I guess they never had a problem with the product, this is when the true colors of a business come through. It appears to be a simple process you click on the areas of the website and they call you back; NOT!!!! I even complained to PayPal and still nothing, I had to finally call them, and the response was "oh, you just ship it back to us with a note indicating what you want us to do"; interesting nowhere on the website is this explained. I find it hard to do business with companies that make it hard to do business with you.
 
 
 
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Additional Business Information
Hours   Phone   (805) 644-1797 Address   2476 Palma Drive, Suite A
Ventura, CA 93003
Website   http://www.hitecpet.com/ Email   nick@hightechpet.com
Contact   Nick Bonge Other  
 
 
 
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