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Review 2/18/2010
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We purchased a Garry vacuum three months ago, and after waiting one month for delivery found it was only sent with one bag (another four weeks to receive them). At first, it appeared to do a satisfactory job, but not as portrayed. Last week, during a normal sweep of the rug and tile floor, a large sound was heard, and the engine stopped working. Large and small pieces of white plastic began to fall out of the machine.
We called customer service several times, and had a “manager” ask if we had white pieces of plastic fall out of the machine! A coincidence? I don’t think so!
Since then, no one at Garry is interested in returning our calls. After researching on the internet (I wish I had done this first!) we find we are not the only ones who have had this problem. No wonder they only provide a replacement – junk for junk!
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