David B's review of FreeCreditReport.com

FreeCreditReport.com

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Complaint Posted 6/6/2012
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FreeCreditReport.com bait and switch
I signed up for the $1 immediate viewing of my credit report. They started billing me for $19.95 7 days after the initial $1 purchase. Called them up and said this is wrong and the smarmy CSR said I knew exactly what I was signing. He was basically reading a script of every argument a customer could put forth. I told him how horrible it is to cheat a fellow American/human being and went to the internet to see what my recourse was. It seems I am not alone, and the state of Florida is investigating their bait and switch practices. I reported freecreditreport.com to the BBB and their good cop TrustLink took over. Well the $19.95 was debited back into my account within 7 days, but TrustLink wants me to use this opportunity to give freecreditreport.com a positive review:
 
 
 
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Additional Business Information
Hours   Monday-Friday 6:00am - 6:00pm
Saturday - Sunday 8:00am - 5:00pm PT
Phone   (877) 481-6826 Address   P.O. Box 19729
Irvine, CA 92623
Website   http://www.freecreditreport.com Email   Greg.Young@experianinteractive.com
Contact   Greg Young Other  
 
 
 
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