Tamara F.'s review of Dr. Carson D. Liu Med Group

Dr. Carson D. Liu Med Group

         
Customer Reviews & Ratings
Review Posted 7/28/2011
. 1
. 0
Review 7/28/2011
I started thinking about lap band surgery a few years ago. I moved to the L.A. Area and started researching. I found positive reviews about Dr Carson Liu and discovered I worked with 2 people who had Dr Liu as a surgeon, so I scheduled a consultation. Dr Liu and his staff were professional and a friendly. Dr Liu went over everything step by step and answered all my questions. He shared his knowledge in a way I could understand! I filled out paperwork and I received insurance verification on my drive home from a the visit...is the customer service or what!!! I schedule my surgery and had the procedure 6/7/10.

The staff has continued to be friendly and helpful which is awesome because I had many questions about my insurance billing. They never made me feel like I was bothering them with my billing silly questions. I panicked when I saw the insurance charges because Dr Liu is "out of network" for my PPO insurance. I thought I might have to pay 50% of the whole bill. His surgery coordinator told me not to worry. I wouldn't have to pay more than the estimate given to me up front...and I haven't!! They have a great payment plan which has made it very affordable. THANK YOU LADIES!!

Dr Liu has an office in Santa Monica and one in Tustin. I live in the O.C. My first appointment was in L.A so I had to take a half day off from work and fight the traffic. Now, I have my adjustments in Tustin which is great! I can take a long lunch to get an adjustment and get back to work. This has been a life or at least a vacation saver!!

I would recommend Dr Carson Liu to anyone looking to getting the Lap Band!
 
 
 
Was this review helpful? (2)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Weekdays 9:00 a.m. to 5:00 p.m. Phone   (310) 208-0474 Address   1301 20th Street Suite 440
Santa Monica, CA 90404
Website   http://www.drcarsonliu.com Email   doc@drcarsonliu.com
Contact   Carson Liu Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.