|
Stellar Customer Service
|
I have used these guys many times to print mugs (naturally), plus t-shirts, hats - all the basic trade-show giveaways. They always do a good job for the money and are my standard go-to - because they know what they're doing. Since working with them, they've made only ONE mistake - we needed t-shirts with a dated event on the BACK. When the shirts arrived, they were printed on the FRONT. Couldn't use 'em. Catherine - from their customer service department - graciously and efficiently had the shirts picked up and processed a complete refund with no BS and no angst. Could not have been a better resolution. Getting it right is the easy part and these guys are batting a solid .900. Admitting a mistake and fixing it with professionalism separates the pros from the wannabes.... One MORE reason I'll continue to use these guys.
|
|
|
|
|
|
|