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Review 4/16/2010
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Ken at DanceSoft, DancePartner.com solved the one issue that I had, and made me a happy client again. I am again telling my friends about his companies.
And yes, he does have the easiest to use websites for vegetarians, dance partners, etc. One thing that is for certain about DanceSoft and its websites is that if you have a question, or concern, you can talk to a live person. Most similar sites make you wait for days to get an email response if you have a concern, but Ken pays attention to his customers round the clock. I highly recommend www.dancepartner.com if you want to meet a dance partner near your home where-ever you may live.
Thanks.
Mark in Bham, AL
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Business's response - by Ken G.on 4/17/2010
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We spend a great deal of time attempting to assist the past member. Despite his comment, he never showed us printouts of his claim which we said were untrue. I even spend two hours on a Sunday morning retrieving all database records for 2010 in attempt to show him the mistake was regrettably his. It is unlikely you will find a company that is more generous with our support time than us. Despite this, the person then called our staff liars and demanded a free membership. No matter what our reply his correspondence became more and more caustic to the point of being harassment. We eventually decided to close his account AFTER his paid term expired. We did not close his account during his term - it was one week after it expired. We are convinced our community is better off without this member.
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