Kristin C.'s review of Cyberpower, Inc.

Cyberpower, Inc.

         
Customer Reviews & Ratings
Complaint Posted 4/5/2012
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Terrible Customer Service! Terrible PC!
Terrible customer service. Takes months to get issues resolved. They will not refund your money after 30 days, and it takes about that long to get a call back. Computers built with terrible parts! My motherboard, video card, and hard drive were dead on arrival. Upgraded 3.0 flash drives were a joke. I was told they "probably were damaged in shipping". Not worth the risk! This company does not take pride in their work or their customer service.
 
 
Business's response - by Cyber HDon 5/3/2012
We do apologize for any inconvenience. Refunds are provided within 30 days from the date of the original invoice. We would like nothing more than to take care of any issue you may be having with your computer. Should you have issues, we would like to provide you service and support. If you have further concerns, please contact cyberhd.tech@cyberpowerpc.com
 
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Additional Business Information
Hours   * Mon: 8AM to 8PM (PST) * Tue-Fri:6 AM to 8 PM (PST) * Sat. 9:30 AM to 3 PM (PST) Phone   (626) 813-7730 Address   5175 Commerce Drive
Baldwin Park, CA 91706
Website   http://www.cyberpowerpc.com Email   danny.lee@cyberpowerpc.com
Contact   Danny L. Other  
 
 
 
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