Confidential Shopper's review of Couture Baby Boutique

Couture Baby Boutique

         
Customer Reviews & Ratings
Complaint Posted 10/23/2009
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Review 10/23/2009
I have NEVER had a problem with ordering online, until my experience with Couture Baby Boutique. Positives: This company showcases adorable high-end baby items. The site isn't designed very professionally but the product offered is impressive. Negative: Emails go unanswered. (Although I did receive an automated email response saying she'd get back to me within 1-2 days or sooner. I never received any emails other than that one automated response.) My shipment arrived later than expected AND it was the WRONG merchandise. The wrong product appeared to be made well but it wasn't what I wanted and was listed for LESS than what I originally ordered. I don't expect a price adjustment since emails appear to go unread. If you expect service, you may not get it here. If you email, like mine, they may go unanswered.
 
 
 
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Additional Business Information
Hours   Phone   Address   12467 North Park Avenue
Chino, CA 91710
Website   http://www.couturebabyboutique.com Email   heather@couturebabyboutique.com
Contact   New Contact Other  
 
 
 
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