Monique V.'s review of Cellulean

Cellulean

         
Customer Reviews & Ratings
Review Posted 6/24/2010
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Review 6/24/2010
While I have seen some of their websites have the terms on them, the site, which i have put a link to has absolutely NO links to terms, conditions, or a privacy policy, in violation of the law. A company cannot just decide against disclosing terms and privacy policy on their site, whether they want to or not. Sure, if potential customers see what cellulean will do with their information and account number, they'd most likely run screaming, but that fact does not relive cellulean from the obligation of disclosing the terms.
Patrick J. Leddy, the president of this company, really needs to reevaluate his site, and his business model. There are MANY free trial scams out there. These companies are under the false impression that as long as they put terms somewhere, almost always VERY difficult to find, that they have full liberty over your information. That is simply NOT true. See, when a company has the deliberate intent of continuously charging your account, they must CLEARLY disclose the terms to the consumer BEFORE they order. Also, a company needs to remind the consumer of the continuous charging with the invoice as well. Putting a link in tiny font, at the bottom of the website, that leads to another page, where, buried under much other print, usually somewhere in the middle, is the true cost of the product, is NOT CLEAR DISCLOSURE. CLEAR DISCLOSURE WOULD BE USING BOLD LARGE FONT, SO EVEN OLDER PEOPLE CAN SEE WHAT THEY ARE GETTING INTO LIKE THIS, PUT BEFORE SUBMITTING AN ORDER IS CLEAR DISCLOSURE.
Comapnies should put this clear warning of continued charges on the same page as the information submission, and placed above the area where the consumer fills out their information.
For the consumer's convenience, i have tracked down cellulean's secret terms:
Start your Risk FREE Trial now to receive a full thirty day supply of Cellulean for only $4.95 s/h (retail price: $110.00). You'll have 14 days to evaluate the product and see the results for yourself (21 days for int'l). If you enjoy the results, simply do nothing. You will be billed the super low price of $79.95 at the end of your trial period and enjoy a significant savings! If, for ANY reason, you decide that Cellulean is not for you, simply call 866-622-3550 by Jun 06, 2010 and return the unused portion. Shipping and handling is not refundable. Plus, when you accept this Risk FREE Trial, you will also receive a FREE membership in the Cellulean VIP program. Unless you call to cancel, you'll continue to receive a fresh 30 day supply of Cellulean every 30 days for the low price of $79.95. RISK-FREE Trial is limited to one per household. Card pre-auth is required. No commitments, no hassles. Cancel anytime
 
 
 
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Additional Business Information
Hours   Phone   (866) 622-3550 Address   P.O. Box 4879
Diamond Bar, CA 91765
Website   Email   cellulean@hotmail.com
Contact   Patrick J. Leddy Other  
 
 
 
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