Diana L.'s review of Carraz Gowns

Carraz Gowns

         
Customer Reviews & Ratings
Complaint Posted 7/17/2009
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Review 7/17/2009
I have one thing to say about this company: PLEASE DON'T DO BUSINESS WITH THEM. I had to go through a series of ordeals with the manager and the owner trying to return the dresses that were ordered for the first time and for sure a very stressful and agonizing experience. Any honest comments are deleted from their website to keep honest poor people from knowing the real truth about how their business is conducted-- complete nightmare beginning to end. All 3-long evening dresses were spotted in multiple areas of the dresses what looked like greasy fingers or who knows what. The trains were completely spotted, and customer service truly a hurdle. You can't get your money back according to their scam policy, which is a rip off you would want to accept their store credit whether you like it or not and be stuck with yet another stained dress that you have to return and pay additional shipping every time made with cheap material which isn't compatible with their highly marked prices. Advise don't do business with them. I have to say; they don't tell you this but you will have to pay for express 5-day shipment $25 for each dress and I got the dresses exactly 12 days after they've been ordered. Also an extra $15 for each dress for their manufacture shipping cost that the customer ends up paying---- totally a wrong way of going about running any business is to surprise your customers of additional fees and force it down their throats to have to pay for their own business expenses which ends up coming out of your pocket. THEY ARE A SCAM AND THEY SHOULD NOT OPERATE ANYMORE, I hope you trust all those facts and save yourself a headache dealing with them, they don't care about upsetting their customers. Thanks.
 
 
 
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Additional Business Information
Hours   Phone   (877) 822-7729 Address   1175 Glendale Galleria
Glendale, CA 91210
Website   Email   samantha@carrazgowns.com
Contact   Samantha Harrison Other  
 
 
 
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