Kimberly B.'s review of Car Pros Kia of Carson

Car Pros Kia of Carson

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Complaint Posted 6/12/2011
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Review 6/12/2011
BUYER BEWARE! 2002 CHEVROLET SUBURBAN!! Saw an add on auto trader. Sent an email and called to inquire about the availability of the vehicle and price. I mentioned that the price on the picture of the car was 11,995 and the asking price on line was 7882. He told me it was an "internet special". I told him that I was driving 6 hrs to come see the vehicle. If the vehicle was everything he said it was, that I would buy it. Got to the dealership and started to check out the vehicle. The salesman Freddy was getting very nervous. He kept turning the car off saying it took a lot of gas. The car looked beautiful. Went to take it for a test drive and there was no gas in it. I asked him why he would not put gas in the car when he knew I was driving 6 hrs to come look at it. He told me to drive around in the neighborhood. Horrible smell of coolant leak. Very strong. Took it back and told Freddy. He said he couldn't smell it. And tried to tell me all kinds of reasons I was smelling the odor. Finally went to get the manager who seemed angry we were asking. Before he even checked the vehicle he was trying to explain what it was. Went out to the car and he said he smelled nothing. My husband said, "If you try to BS us and tell us you don't smell anything, I am leaving right now," The manager changes his tone and says, "I don't know what it is." I asked if we could have their service department look at the car in the morning and tell us what he thought. THIS IS THE BEST PART.....The manager offers to sell us the car that night and then have it checked by their mechanic in the morning. To "make it easier on us." If we had done that we would have been under their 90 day warranty policy that stated that IF the repairs were even covered by the warranty, that the dealership would only pay 50%. These jerks knew this car was bad. They knew we drove for over 6 hrs to look at it. They knew that we had a 3 yrs old that we would not want to breathe this in. They knew that we knew what we were talking about. THIS IS THE SLIMIEST DEALERSHIP I HAVE EVER BEEN TO! Please be careful and do not go here.
 
 
 
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Additional Business Information
Hours   Phone   (310) 816-3200 Address   21243 South Avalon Blvd.
Carson, CA 90745
Website   http://www.carproskiacarson.com/ Email   matthew@carpros.com
Contact   Matthew Phillips Other  
 
 
 
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