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Our Experience with Bathroom Experts, LLC a/k/a -BathVanityExperts.com
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November 2012
My husband & I fell in love with a photo of a plantation style bathroom vanity pictured in House Beautiful magazine. We searched the internet & found a vanity that looked very similar from BathVanityExperts. We emailed them some questions and within 15 minutes received a phone call from Bryan Dailey with all the information & more that I had requested.
We decided to purchase 2 of their plantation style vanities called their Westwood Vanity & we’d like to share our experience working with them. We ordered a custom made 60” vanity & a 29” vanity for our two guest bathrooms. During the process of having them made Bryan stayed in constant contact with us through email, informing us about the progress. I made a last minute change to the 60” vanity & he accommodated us without hesitation!
We were a bit concerned because we had to receive the vanities by Thanksgiving as we had removed everything from both bathrooms including sinks, vanities, faucets, mirrors, etc. & had lots of family coming. To add to the stress, we were asking BathVanityExperts to ship both vanities across the country from their location in California to our home in Florida!
The bathroom vanities arrived the week before Thanksgiving & each fit perfectly in place! The white paint we had selected for each vanity was a striking clean, bright white. The sinks were large & made by Kohler. The holes for the faucets we had requested were drilled perfectly & matched the measurements we had given Bryan. The drawers were the self closing drawers & were included at no extra charge. And the thickness of the granite was very impressive.
Both vanities arrived by shipper & they were kind enough to place them in our garage. We requested that they open the boxes prior to leaving. Due to the shipping carton & care in packaging, we found the 60” vanity in perfect condition. The 29” vanity was not packaged the same way & had a broken backsplash. We notified Bryan Dailey ASAP. He sent out another backsplash in a specially made very heavy solid wood carton that arrived by FedEx in perfect condition! (My husband was very impressed).
We have included photos of each vanity in place in the bathrooms. We LOVE the way they look & so did our entire family. The price for what we received could not have been beaten!! These were CUSTOM vanities made in THIS country for a fraction of what other local custom cabinet companies wanted to charge. Although we had a small problem, it was handled very professionally. We would not hesitate to purchase again from BathVanityExperts. We are delighted with the way our guest bathrooms turned out!
Mr. & Mrs. G. White, Orlando, Florida
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