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Business's response - by ChadRon 2/26/2010
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Hello Jim,
Unfortunately I was not available when this issue occurred for you. Our policies and procedures have had many reviews and changes since this time. I know this does not correct the issue you had 2 years ago; however, if in the future you find yourself shopping for internet services, that you take a look at our improved services.
I would like to apologize for the inconveniences you experienced with us previously.
Greg Keil
Customer Service Manager
Lunarpages Web Hosting
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