Josephine G.'s review of 599fashion.com

599fashion.com

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Customer Reviews & Ratings
Complaint Posted 4/14/2011
. 6
. 0
Review 4/14/2011
Poor customer service. There was $0.68 postage due on my order because they did not pay the appropriate postage and when I called for reimbursement, I was given the run around instead of being helped. I paid $6.95 for shipping and I am certain that they paid half of that if not less which was more than enough to cover costs. Would never shop here again. Cheap clothes = cheap/ non existant customer service also. Wow they chose to lose a regular customer who spent $$$ ordering wholesale from SP and their 599 shop because they were too cheap to refund me $0.68 that they owed me. What a shame!
 
 
Business's response - on 5/25/2011
Can you please let me know if you called and talked to customer service or emailed anyone? You are correct 0.68 is absolutely not worth losing a customer over, and that is something we would never do. You have previous 5 orders with our company without any issues. Customer service is our top priority.
 
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Additional Business Information
Hours   Phone   (866) 728-3141 Address   2800 East 12th Street Unit B
Los Angeles, CA 90023
Website   http://www.599fashion.com Email   edmond@599fashion.com
Contact   Edmond Azaryan Other  
 
 
 
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