K B.'s review of 24 Hour Garage Door & Gates

24 Hour Garage Door & Gates

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Complaint Posted 11/11/2010
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Review 11/11/2010
Here is what I know. I called this company to replace a spring that had broken, which they did. That's all they did, installed it. One would think this would be enough and the garage functions normally, however....6 weeks later my garage door literally falls of of the bracket, pins drop and the coil cable breaks. The tension of the spring was not done correctly the first time and in result, my garage door is once again in need of repair. I have my original receipt, and I call them. I was told that I had a 1 yr warranty. They would not honor their warranty and wanted to charge me to come out and repair what they did not fix correctly the first time. The other thing that I think is weird is that one of the call back number's is for a locksmith, nothing seems to match up. Although they were cheep, it's not worth it in the long run.
 
 
 
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Additional Business Information
Hours   Phone   (888) 225-3421 Address   3940 Laurel Canyon BLVD #298
Studio City, CA 91604
Website   Email  
Contact   Other  
 
 
 
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