4.5 star rating Rating - based on 2071 reviews & complaints
loanDepot continues to disrupt the lending industry with its focus on technology to deliver personalized experiences to its customers. An innovator since its inception, loanDepot was the first nonbank lender to offer home, personal and home equity loans. Today, loanDepot has funded over $181 billion since its founding in 2010, and currently ranks as the nation's fifth largest retail mortgage lender and second largest nonbank lender. NMLS #174457  
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Customer Reviews, Ratings & Complaints
Review Posted 10/11/2019
Brad Ayers
What a terrific youngman. He guided me thru what I considered a terrifying ordeal with absolutely no panic on my part. These financial refinancing takes a lot out of me and he was so professional and personable.
We chose to make some changes in... Read More »
Review Posted 9/30/2019
Thanks Kevin Pham
We highly recommend Kevin Pham ! He was friendly and honest with all his answers, and we had a lot of questions. He was with us during the whole process of the our refi. Made us feel comfortable during the whole process. Read More »
Review Posted 9/25/2019
Jack Colston and Duong Vu, great team.
Jack Colston (Licensed Lending Officer) did our initial paperwork to get us pre-approved for a $310k home and was with us during the whole process of the mortgage loan. Jack was inviting and did what he could to help us get an initial amazing rate... Read More »
Review Posted 9/18/2019
Eric Osuna, Loan Depot
My husband and i just completed refinancing our home through Loan Depot. Eric Osuna was our guide trough the entire process. He was patient with our questions, giving us all of the options and allowing us time to consider what was best for us. He... Read More »
Review Posted 9/13/2019
Outstanding Service from Lending Officer Kevin Pham
Kevin Pham provided excellent service in helping us secure a loan to refinance our home in what appeared to be very complicated with impossible obstacles. He sold me from the start when he explained that Loan Depot offers a lifetime guarantee for... Read More »
Review Posted 8/27/2019
Denis Giakos - LoanDepot
I worked with Dennis on a refi and he provided valuable consultation throughout the process. He got us a great interest rate that significantly reduced our monthly payment. I highly recommend him! Read More »
Review Posted 7/19/2019
LoanDepot Mortgage Refinance.
I can say everything turn out as I was told it would be at the start of the loan process. loanDepot personnel where very professional in doing their different jobs. They reacted if I had question and the whole process went very smooth. I would thi... Read More »
Review Posted 7/11/2019
Mac Csar is the best!
Mac Csar gave us excellent service. From the loan application until closing he gave us updates and stayed on top of the process. I had a feeling after one conversation with Micaiah that the refinance would go smoothly, and it did. Highly recommene... Read More »
Review Posted 5/23/2019
Loan depot mortgage refinance
Had a very easy, straightforward process with our refinance with Janine Tamimi at Loan depot. She was very helpful and professional and the whole process was very quick. Let Jenine Tamimi (949)860-8023 at Loan depot help you with your mortgage fin... Read More »
Review Posted 5/21/2019
thankyou Alan Yu
Mr Alan Yu at Loandepot has given us great service during our home refinance. He is very courteous and friendly. The process went smoothly thanks to Alan. He can be reached at phone # 949-470-6325 Read More »
Review Posted 5/7/2019
Outstanding service from Mrs. Tamimi
Jenine was very helpful and pacient walking me through all the process. She kept me informed of any changes or updates. She works at my convenience and always looking forward to meet my expectations. I am really please with the deal closed and wit... Read More »
Review Posted 4/30/2019
Jenine Tamimi
This is my fifth finance/refinance adventure but this is by far the best loan adventure ever, Jenine was amazing, she walk me through the on-line process, she provided me daily update through texting, email and by phone, smooth sailing throughout... Read More »
Review Posted 4/29/2019
Great and Fast Service from Kevin and Ramiro
I worked with Kevin and Ramiro. Kevin helped to get a great interest rate for our home Refinance. Not only he helped me to get a lower interest rate also he helped me with each loan process which made this all process effortless. Ramiro helped me... Read More »
Review Posted 4/29/2019
Great loan rate from Dennis Giakos
We worked with Dennis Giakos (949-860-4791) who was able to negotiate us a loan that was several % points lower than competitors. He was excellent and I would recommend him to anybody looking for a mortgage. Read More »
Review Posted 4/18/2019
LoanDepot refi loan officer David Quach
I am a review for loan officer David Quach of LoanDepot out of Foothills, CA. He helped me with a tricky refi on my mother and I's SW FL home to upgrade it & make it handicap accessible for her. She is 90 yrs old. David made the loan process easy... Read More »
Review Posted 4/18/2019
Mike Douthwaite
Mike was fantastic to work with and I would highly recommend him for any re-financing or other Mortgage work. He was very professional and I believe the whole process took approximately 21 days. Was quick to respond with any questions we had and w... Read More »
Review Posted 4/10/2019
Jenine Tamini
Jenine was amazing, fast and thorough. I refinanced my home and she made it so simple. I was dreading the whole process at first and once she started with me, it was over before I even realized it. She was able to work with me to find the right lo... Read More »
Review Posted 3/21/2019
Easiest Refinance Ever with Kevin Pham!
Refinancing my mortgage with loanDepot was so fast and easy! Kevin Pham and Shelby rocked! They were patient and kind, they explained everything, and worked really hard to get the exact terms that my husband and I were looking for! I really felt l... Read More »
Review Posted 2/21/2019
Jenine Tamimi
Jenine was a pleasure to work with. From the outset and throughout the transaction she was straight-forward. Jenine thoroughly explained and advised me through every step of the process. I never felt dismayed or pressured for time. I dealt with nu... Read More »
Review Posted 2/13/2019
Dennis Giakos 949-860-4791 **Knowledgable and friendly Lender
I recently had the pleasure of working with Dennis to finance the purchase of an investment property. Dennis was on top of all communications and helped streamline the process of document gathering throughout the whole process. He was able to get... Read More »
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address  
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
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