|
INTENTIONALLY DECEITFUL COMPANY! BEWARE!
|
I wish I knew that Yotrio manufactured the pergola I bought before I bought it in May 2013. The Yotrio customer service representatives that I spoke with in order to attempt to get replacement parts made several untrue statements. It seems as though someone taught them to deceive customers by saying that they have not receive your email/photos/receipt yet and repeatedly stating that replacement parts will be shipped when they have no intention of shipping them. In my case, they actually created a FEDEX tracking number and cancelled it a few days later as a stall tactic. Fortunately for me after a month of frustration, Home Depot provided replacement parts out of another box and indicated that they would speak to their purchaser AGAIN about the "Yotrio warranty scam".
|
|
|
|
|
|
|