Complaint
Posted 1/30/2019
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1 Review
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Trustlinker since 01/30/19
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CHARLOTTE, NC
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Michelle B.
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Arwen Vista
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I'm having a really negative experience at Arwen Vista in Charlotte, NC.
I have the neighbors from hell upstairs and my nerves are shook from all the noise.
The single pane windows have me keeping my heat so high that my electric bill is ridiculous!
I have to fight with maintenance to get the job right and they usually come out more than once for the same issue! I was charged a $50 fee for allegedly not providing proof of renter's insurance. It is in their policy to not issue keys without that proof. So, how could I have signed the lease and moved in without it? The charge was taken off by management only to reappear a few weeks later! I feel so disappointed and I just want out of my lease at this point! My water bill is $85 this month and was $100 last month. I never had a water bill that high in any other apt and my habits are the same! It's just a bad dream!
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