Customer Reviews & Ratings
Complaint Posted 7/24/2011
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Review 7/24/2011
MY experience with Brake Performance was unsatisfactory to say the least. I ordered front rotors for my 2001 Audi S8 which was supposed to come with free brake pads. Several days later I received a call that they did not have the brake pads and they offered to credit me ten dollars. I had to buy the brake pads elsewhere for $65. I also ordered rear brake rotors for the same car, and they were 11" in outer diameter instead of my OEM stock original 10.5" diameter. Brake Performance insisted that I had the wrong diameter on my car (since new) and said I would have to pay to ship them back and they would charge me a 20% restocking fee. It cost me $39.55 by UPS to ship from NH to CA. Steer clear of this turkey- their customer service is a stinker.
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm Phone   (866) 756-5536 Address   9424 Eton Avenue, Suite I & J
Chatsworth, CA 91311
Website Email
Contact   Andy Alex Other  
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