Kendra L.'s review of About The Children

About The Children

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Complaint Posted 11/21/2018
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I found this place online and thought it seemed like a good way to get things going with visitation for my husband and his kids. I feel totally horrible for not doing more research because he waisted alot of money on this place. Stacy is a rude POS. We were nothing but nice to her and when we were unhappy with the services they provided (such as filling the paperwork out completely wrong) we told her we did not want to continue with payment, and she took it out anyway WITHOUT our permission. We contacted her this morning and told her again that we did not want to go forward because we can get the same services where we live for free AND SHE HUNG UP ON US!!! TOTALLY RUDE AND UNPROFESSIONAL!! We have called and left several messages she is ignoring our calls and deducted $375.00 out of my husbands account without permission. We sent a certified letter stating we want a refund and my husband is at the bank right now disputing the charges. I also sent an email to Ian in hopes that he would be more understanding than that b*tch Stacy but he has also not gotten back to me. This place is a total scam. It's not about the children at all its about the $$$! That's all they care about. They do not have the childrens best interested in mind the only thing they do is burn a hole in your pocket. This place is a joke!!!
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Additional Business Information
Hours   Mon-Fri 8am-5pm PST Phone   (800) 787-4981 Address  
Website Email
Contact   Rubel Trevino Other  
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