Cheryl H.'s review of Spicy Lingerie, Inc.

Spicy Lingerie, Inc.

Preferred Members
Natural Area Rugs
5.0 star rating 2382 miles
Brake Performance
3.1 star rating 2388 miles
Elizabeth Shutters
4.8 star rating 2325 miles
Barberas Autoland
24 miles
         
Customer Reviews & Ratings
Complaint Posted 1/4/2012
. 1
. 0
Don't shop here!
They deserve NO stars. I placed an order and chose priority shipping, assuming I would receive the order within the 2-3 days shipping, plus a day or so to leave the warehouse. NINE days after my order was placed, it left the warehouse. I had written to them 7 days after placing the order and requested they cancel. Someone named Vivian in Customer Service then sent me a canned e-mail thanking me for my business and for writing them and assuring me that my order was being processed. I wrote again (can't contact them on the phone because they have limited hours and no one answers the phone; and can't get live chat in an office environment with Web content blocked. E-mail support is all that was available)and reminded them I wanted to cancel. They said "Oops - too late; we already shipped your order!" Then they wanted me to pay for the priority shipping and the return fee. EXTREMELY POOR CUSTOMER SERVICE; badly designed website; dishonest claims (didn't tell me it doesn't leave warehouse for a week and a half).
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Customer Service: Mon-Fri 9am-5pm Pacific Standard Time Online Shopping: 24/7! Phone   Address   20621 East Valley Blvd., Suite A
Walnut, CA 91789
Website   http://www.spicylingerie.com Email  
Contact   Hui-Ju Cheng Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.