Joe V.'s review of Total Body Experts

Total Body Experts

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Review Posted 1/29/2019
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Review Posted 1/29/2019 by Joe V.
I called Total Body Experts today and wanted to talk with them about a specific brand of indoor exercise bike the company carried. In ended up talking with Steve Uzan about the particular model I was interested in, which he said was a quality bike, but thought I could do better and should at least take a look at the Schwinn AC Performance Plus with Carbon Blue for comparison purposes. After reviewing the benefits and features of both with him, the value of the Schwinn proposal was too good to pass on. It was a very good value proposition. What sold me on TBE and Steve, in particular, was our discussion about what purchase options I should consider. It has been my experience when making a high value purchase that most sales people try to sell a buyer every option available with the product. Steve surprised me when he suggested that I consider only one option and that was to upgrade my console. He told me there was no reason to consider any other options since I had already chosen to have the bike assembled and tuned by their technicians before it was shipped. I very much appreciated Steve's honest sales approach and look forward to receiving my bike. Thanks TBE!!
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Hours   Customer Service Open Monday-Friday 9am to 5pm PST Phone   (866) 203-5770 Address   12909 Cerise Ave
Hawthorne, CA 90250
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Contact   Marc Erickson Other  
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