Natalie B.'s review of Yotrio Corporation

Yotrio Corporation

Customer Reviews & Ratings
Complaint Posted 9/30/2016
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Purchased patio furniture from Home Depot that was manufactured by this Company. Three of four chairs went together like a charm; however the fourth chair didn’t line up at all. Screws got stuck and then stripped so I wasn’t able to “try again”. On the cover of the instructions it says “STOP” call Yotrio. Called them August 4th and advised that I needed a new chair because something was wrong. They had me take pictures of the chair, send receipts etc… I waited patiently for 2 weeks then emailed for an update. No reply. I called for an update a couple days later and the lady said that I was missing some information. Why wouldn’t they call or email me this two weeks ago!??? Long storey short… after emailing and calling often, my chair finally arrived via mail September 26! And guess what????? No hardware to put it together. Unbelievable!
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Additional Business Information
Hours   Monday - Saturday 8:00-6:00 Phone   (626) 923-1090 Address   708 Nogales Street
City of Industry, CA 91748
Website Email
Contact   Lana Baltierra Other  
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