Ricardo S.'s review of Flowershopping.com


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Customer Reviews & Ratings
Complaint Posted 11/25/2019
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I have ordered tulips to be delivered to my daughter on a Sun, date of her sorority acceptance ceremony. Flowershopping.com delivered the wrong flowers (roses, instead of tulips) in the following day (Mon, instead of Sun). I called customer service to ask for a full refund. As instructed, I also sent an e-mail. That was on Oct 20. It's Nov 25 and I still hadn't received a reply. I then called Flowershopping.com again and they informed that THEIR CONTRACT GIVES THEM THE RIGHT TO DELIVER THE WRONG FLOWERS, AT A DIFFERENT DATE. For this reason, they are not going to give me a full refund. Just the fact that a company mentions its contract as an excuse to camouflage a mistake is ABSURD. I FEEL THAT I'VE JUST BEEN SCAMMED!
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Additional Business Information
Hours   Internet Based. Phone   (800) 786-1178 Address   P.O. Box 4618
Mission Viejo, CA 92690
Website   http://www.flowershopping.com Email   customerservice@flowershopping.com
Contact   Diane Neal Other  
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