Richard A.'s review of Yotrio Corporation

Yotrio Corporation

Customer Reviews & Ratings
Complaint Posted 7/10/2012
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This company has no honor, no customer service, no integrity. I've been trying to get parts that were missing with my outdoor umbrella for 4 months now. The customer service manager will not return calls or emails, the customer service phone personnel are horribly clueless. Their standard reply is 'it's out of stock'. FOR 4 MONTHS!!?? When I call and ask to speak to the customer service manager (Lana). She's always "away from her desk, can I take a message and she'll call you back". She NEVER does. The employee directory doesn't even list these people in their directory. I'm thinking they're giving false names when they correspond with you. Can you picture "Hello, this is PEGGY..."? STAY AWAY FROM THIS COMPANY. The sell outdoor furniture through Sears and Target.. BAD BAD BAD COMPANY. So wish I could give ZERO stars. One star denotes some sense of worth. This company is worthless.
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Additional Business Information
Hours   Monday - Saturday 8:00-6:00 Phone   (626) 923-1090 Address   708 Nogales Street
City of Industry, CA 91748
Website Email
Contact   Lana Baltierra Other  
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