Jay E.'s review of Yotrio Corporation

Yotrio Corporation

         
Customer Reviews & Ratings
Complaint Posted 4/3/2013
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Never buy mail order items from Kohl's and Never Use Yotrio Corporation Products They are Theives
Never use any products by Yotrio. THEY ARE LIARS AND CHEATS. They are absolute crap. I ordered a Love Seat, Table and two chairs from Kohl's and the Nightmare of 6 months began. UPS trashed the delivery, I received no fasteners with the shipment and when
I requested the fasteners I was told to ship the whole package back. UPS had destroyed the box and when I called them to pick it up they refused to take the package due to the damage they had caused. Multiple calls were made to Kohl’s and Yotrio to resolve
the problems. Everyone pointed the fingers at everyone else and no help was forthcoming. Yotrio personnel lied to me multiple times and promised help which never came. Later, 5 months later; I tried calling back to see if I could pay for the fasteners and
finally had one honest person help me with the fasteners. I received three packages of the wrong fasteners and was able to assemble the chairs and table, but did not have enough fasteners for the love seat. I then found out the love seat’s bottom was damaged
and they had sent me two right arms to the love seat. My final calls were to a supervisor: Eleanor Santana Yotrio Corporation 17745 Valley Blvd City Of Industry, CA 91744 Who promptly lied to me and said she would send me the parts and then made me jump through
hoops for another week to possibly get my replacement parts. DO NOT USE BY OR DEAL WITH YOTRIO CORPORATION. THERE PRODUCTS ARE EXTREMELY INFERIOR AND THEIR PERSONEL CAN NOT BE TRUSTED. I ALSO CAN NOT RECOMMEND EVER BUYING ANYTHING FROM KOHLS THROUGH MAIL ORDER.
 
 
 
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Additional Business Information
Hours   Monday - Saturday 8:00-6:00 Phone   (626) 923-1090 Address   708 Nogales Street
City of Industry, CA 91748
Website   http://www.yotrioint.com Email   lana@yotrious.com
Contact   Lana Baltierra Other  
 
 
 
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