Russ' review of Softwareoutlet.com

Softwareoutlet.com

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Customer Reviews & Ratings
Complaint Posted 1/15/2008
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Review 1/15/2008
The company advertises products for sale but does not deliver the products ordered. Instead they switch for an inferior product and charge for the more expensive product.
When trying to resolve this bait and switch, I have e-mailed, (no response) and I have tried to call. Calling produces a recorded message that says that because of the heavy volume of calls they have restricted incoming calls regarding product order problems to 2 hours a day making it impossible to get through to anyone.
There is something definitely wrong going on with this company and I have contacted my credit card company to reverse the charge to my account.
 
 
 
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Additional Business Information
Hours   Phone   (951) 227-3492 Address   3140 West Warner Avenue
Santa Ana, CA 92704
Website   http://www.softwareoutlet.com Email   ricardo@softwareoutlet.com
Contact   Ricardo Esqueda Other  
 
 
 
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