Carrie S.'s review of Yotrio Corporation

Yotrio Corporation

Customer Reviews & Ratings
Complaint Posted 6/25/2013
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I wish I knew that Yotrio manufactured the pergola I bought before I bought it in May 2013. The Yotrio customer service representatives that I spoke with in order to attempt to get replacement parts made several untrue statements. It seems as though someone
taught them to deceive customers by saying that they have not receive your email/photos/receipt yet and repeatedly stating that replacement parts will be shipped when they have no intention of shipping them. In my case, they actually created a FEDEX tracking
number and cancelled it a few days later as a stall tactic. Fortunately for me after a month of frustration, Home Depot provided replacement parts out of another box and indicated that they would speak to their purchaser AGAIN about the "Yotrio warranty scam".
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Additional Business Information
Hours   Monday - Saturday 8:00-6:00 Phone   (626) 923-1090 Address   708 Nogales Street
City of Industry, CA 91748
Website Email
Contact   Lana Baltierra Other  
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