Gayle M.'s review of HireRight, Inc.

HireRight, Inc.

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Customer Reviews & Ratings
Complaint Posted 8/17/2018
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Incompetent - Terrible
HireRight is completely incompetent. Outsourced talent is incapable of performing the simplest of tasks like verification of education. Language barriers and lack of internal communications and poor documentation result in repeated contacting of employers. Candidates are forced to appeal despite supporting documentation delivered. Staff cannot read effectively or interpret correctly. Long time-frames to resolve appeals jeopardizes candidate standing with employers. They phone previous employers during off-business hours and then assert that employer(s) were unresponsive. Candidate inquiries to Customer Service go unanswered. I have had two negative experiences with HireRight and would advise employers considering HireRight to perform background checks to steer clear.
 
 
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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