Accord Appliance Repair

1.7 star rating Rating - based on 22 reviews & complaints
 
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Appliance Sales & Repair
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Customer Reviews, Ratings & Complaints
Review Posted 6/19/2019
INACTIVE CONTRACTORS LICENSE ALERT 🚨
Accord Appliance has been operating there business with a Inactive Contractors license since MAY 1st 2019. If you have fell victim to them than please contact the California Contractors Licensing Board to report them. It is illegal for work to be... Read More »
 
 
 
Complaint Posted 2/18/2019
Terrible Experience - Use Extreme Caution Before Using
Was forced to use Accord Appliance by my home warranty company. If I simply would have done 5 minutes of research I would have saved six weeks of getting the run around. The technician was great, but the problem was too big to fix. The main office... Read More »
 
 
 
Complaint Posted 8/2/2017
Untrustworthy
Accord Appliance Service, Inc serviced my stove on 27 June 2017 (work order # 609423765). They fixed the issue which I am grateful for. What I am upset about is the fact that their employee received a payment of $80.00 the service fee was $75.00 m... Read More »
 
 
 
Complaint Posted 4/5/2016
UNETHICAL AND UNPROFESSIONAL
Unethical, unreliable, unprofessional, untruthful practices. DO NOT ALLOW THIS COMPANY OR STAFF INTO YOUR HOME. They were assigned to look at my refrigerator through my warranty company. They did not show up for the first appointment and tried to... Read More »
 
 
 
Complaint Posted 1/24/2013
Accord Appliance Repair - Absolutely the WORST appliance repair people it has been my misfortune to encounter

These people are almost farcical in their incompetence. I have had an ongoing refrigerator problem since November; they came out again today (the 5th time, I believe)and the surly technician had yet another excuse why he couldn't complete the re... Read More »
 
 
 
Review Posted 1/9/2012
Great repair co!
Outstanding Job! Read More »
 
 
 
Complaint Posted 12/25/2011
Incapable of adequate customer service
I too have had very poor customer service with accord appliance however; one must realize that it starts with the owner/employer. If the employer does not require satisfactory customer service from its employees, why would one expect their employe... Read More »
 
 
 
Complaint Posted 12/19/2011
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Terrible Service
This has to be one of the worst appliance repair companies I have ever had to deal with!! This was the company that my home warranty service said I needed to use, to fix my Wolfe ovens. Funny, they are not even a Wolf Authorized Repair Company. To... Read More »
 
 
Business's response - by Accord Applianceon 12/20/2011
Hello. My name is Natasha and I am the office manager here at accord appliance. I am very sorry for any inconvenience that this has caused you and that you are not satisfied with the service. We do service Wolf appliance brand but, we are not "aut... Read More »
 
Complaint Posted 11/3/2011
Review 11/3/2011
Worst repair ever. I hope no one has to go through what I did it took them 3 weeks to fix my washer. The 2nd appointment they had they didn't even bother to show up I called to find out why and low and behold the technician didn't have the right p... Read More »
 
 
 
Complaint Posted 9/13/2011
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Review 9/13/2011
Absolutely do NOT use Accord Appliance out of Temecula, CA. Need an example of the most poor service in history??? Would not put it past them scamming the AHS people either. Claim was opened on my Frigidaire Refrigerator on Aug. 28, 2011. Received... Read More »
 
 
Business's response - by Accord Applianceon 9/14/2011
Hello Katrina, We try our best to have calls complete at the first date of service. If parts are needed generally it will take 3 - 5 business days to return with part in hand and install. In this instance, unfortunately parts were back ordered... Read More »
 
Complaint Posted 7/27/2011
MSF
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Review 7/27/2011
I opened a claim with my Warranty company to fix the washing machine on 6/28/2011. They hired Accord to test and fix the appliance. Since then (7/27) I had to deal with rude customer service, delay in ordered parts delivery, missed appointments on... Read More »
 
 
Business's response - by Accord Applianceon 7/28/2011
Hello M F., My name is Charles with Accord Appliance. I am the office manager and I would like to begin with an apology for the inconvenience you experienced with the appointment time and service thus far. It has been my focus to try and rehab... Read More »
 
Complaint Posted 3/11/2011
Review 3/11/2011
Had a drain problem. Repair man refused to fix it unless I added $120 to the insurance deductable. I looked up issue online and fixed it myself (sock was stuck in filter) in less than 10 minutes. He wanted $200 to remove a sock from a water filter... Read More »
 
 
 
Review Posted 2/10/2011
Review 2/10/2011
Accord was pretty good, they got my 13 year old microwave working again. I was very pleased with the service, and I recommend as a primary vendor for anyone in need of assistance. Read More »
 
 
 
Review Posted 1/20/2011
Review 1/20/2011
This company (Accord Appliance Repair) is awful!!!!! They came out to look at my refrigerator under GE warranty. They say the part was the motherboard. Every week, I call them for status. After a month, finally I had it, call GE consumer affair, t... Read More »
 
 
 
Review Posted 1/9/2011
Review 1/9/2011
GREAT SERVICE, Great technicians, 3-5 days and my appliance was fixed. Good Customer service Read More »
 
 
 
Complaint Posted 1/5/2011
Review 1/5/2011
WORST COMPANY EVER!! We called on Dec 20th for a washer repair. Came out on the 23rd and said he needed parts he didn't have. They should be in by the 27th. We called on the 28th - no parts, in by the 30th. Called on the 30th - no parts in by Jan... Read More »
 
 
 
Complaint Posted 1/3/2011
Review 1/3/2011
Stood up! Same experience as the rest of the posts - referred by First American about a broken dishwasher - it would not turn on most of the time and turn off mid cycle the times it did turn on. I called to schedule and appointment but was advised... Read More »
 
 
 
Complaint Posted 12/18/2010
Review 12/18/2010
I was assigned this vendor by First American. Placed the call on December 9, 2010. Did not receive a call for three days. Vendor was supposed to be out on Friday December 17, but did not show. On December 18, was supposed to be out at 10am, but st... Read More »
 
 
 
Complaint Posted 12/2/2010
DC
Review 12/2/2010
Stood up again! This is the third time Accord has stood me up. The first time the Tech showed up an hour late after waiting the required FOUR HOURS. After I paid them their $50.00 fee to come out at fix my trash compactor the Tech said he would or... Read More »
 
 
 
Complaint Posted 10/5/2010
Review 10/5/2010
Very unpleaseant experience with Office staff. I scheduled an appointment through GE (extended warranty provider)for a Saturday morning appointment. Accord Appliance Repair was suppose to call the day before to confirm the appointment. THEY NEVER... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm
Saturday 8:00am - 3:00pm
Closed Sundays
Phone   (951) 308-6686 Address   41636 Enterprise Circle North Suite B
Temecula, CA 92590
Website   http://www.accordappliance.com Email   service@accordappliance.com
Contact   Jessica Bayardo Other  
 
 
 
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